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Career Opportunity:  Full-time CSR (Customer Service Representative)
Rayburn Insurance Brokers is currently seeking applications for a full-time CSR for our Tweed, Ontario office.
Duties include:
  • Providing front-line customer service, by communicating with the client in person, by phone, email, etc. in order to process changes, additions, or deletions to policies using our specialized broker management program. 
  • Providing professional advice or recommendations regarding best options for client coverage.
  • Create quotes for clients on premiums and options for insurance coverage.
  • Client file data management, including creating and updating files in computer system, updating information, retrieving information to confirm data coverage, and recording appropriate changes or adjustments in a timely manner.
  • Acting as a liaison between clients, Rayburn Insurance Brokers, and our insurance company providers and personnel, in order to best balance the interests of clients and their options for coverage.
  • Responsible for collection of accounts receivable, providing receipts, and other office-related duties as assigned.
  • Experience working in an office environment is essential.
  • Applicants with valid RIBO license preferred; training for certification may be provided for the appropriate candidate.
  • Good computer skills and working knowledge of MS Office applications (Word, Excel), as well as experience with computer database management.
  • Must have exceptional customer service skills and ability to work in a small team environment.
  • Sales oriented individual with a working knowledge of the risk and insurance products involved.
  • Must act in professional manner at all times and maintain a position of trust and confidentiality.
Application Procedure:
Please apply with covering letter and resume no later than Monday, Dec. 2, 2019, via email or regular mail.

Mailing Address:
Rayburn Insurance Brokers Ltd.
PO Box 639
304 Victoria Street North
Tweed, Ontario K0K 3J0

Email applications can be sent to: (note: “CSR Job Application” in the subject line.)

**We thank all applicants that apply – however only those invited for an interview will be contacted.**